What We Do
Every solution your building requires, under one roof.
From mailroom operations to responsive courier service, SBM provides a fully integrated suite of solutions tailored to the standard of Class A commercial properties.
Core Operations
Controlled courier handoffs and fully managed mailroom workflows that are staffed, tracked, and accountable.
Messenger Center
A staffed handoff point serving the entire building for inbound and outbound packages, with every arrival, transfer, and release documented.
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Mailroom Outsourcing
A managed daily mail operation for one tenant or an entire building, covering sorting, internal distribution, certified mail, outbound preparation, and carrier coordination.
Learn more →Tenant Experience
Elevate every touchpoint from the lobby to the executive suite with service tenants actually notice.
Corporate Concierge
Premium concierge services tailored to the specific needs of property managers and their tenants. Elevating every touchpoint.
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Lobby & Front of House
First impressions matter. Our front of house teams set the tone for every person who walks through your doors.
Learn more →Staffing & Technology
Professional personnel supported by tracking systems designed to provide visibility at every step.
Professional Staffing
Managed, site-specific teams who support your building’s operations and tenant experience. Every professional is recruited, trained, scheduled, and supervised by SBM.
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Supreme Point
Advanced package tracking with photo documentation, immediate notifications, and complete audit trails.
Learn more →At a Glance
Compare our solutions.
| Feature | Messenger Center | Mailroom Outsourcing | Corporate Concierge | Same Day Delivery |
|---|---|---|---|---|
| Dedicated Onsite Staff | ✓ | ✓ | ✓ | No |
| Centralized Building Handoff Point | ✓ | No | No | No |
| Package Photo Documentation | ✓ | ✓ | No | ✓ |
| Immediate Tenant Notifications | ✓ | ✓ | ✓ | ✓ |
| Chain of Custody Tracking | ✓ | ✓ | No | ✓ |
| Mail Sorting & Internal Distribution | No | ✓ | No | No |
| Outbound Metering & Shipment Prep | No | ✓ | No | No |
| Certified Mail Processing | No | ✓ | No | No |
| Visitor & Badge Management | No | No | ✓ | No |
| Custom SLA Agreements | ✓ | ✓ | ✓ | ✓ |
| Monthly Performance Dashboards | ✓ | ✓ | ✓ | ✓ |
| Responsive Courier Network | No | No | No | ✓ |
Ready to elevate your building's operations?
Begin with a tailored proposal. We'll review your building's needs and put together a recommendation worthy of your address.