Staffing & Technology
Supreme Point.
Every package that enters your building becomes a tracked, accountable record. SBM pairs photo documentation, immediate tenant alerts, and a complete chain of custody audit trail so nothing is lost, misdelivered, or disputed.
What’s Included
Accountability you can audit.
Supreme Point is the technology layer behind every SBM operation. It also serves as a standalone program for buildings that already have staff but lack visibility. From the moment an item is received to the moment it’s released, every event is logged, timestamped, and tied to a name.
- Photographed intake and release
- Immediate SMS & email tenant notifications
- Complete chain of custody logging
- Electronic signature capture at every handoff
- Searchable audit trails & exception reports
- Carrier and recipient reconciliation
- Access controls for property management
How It Works
Four steps to total visibility.
Assess
We review how packages move through your building today and where accountability breaks down.
Deploy
We configure the tracking platform, label workflows, and notification rules to your building.
Train
Onsite staff are trained to capture every intake, handoff, and release to standard.
Audit
Ongoing reporting and periodic audits keep the chain of custody airtight.
Technology
One platform, every package event.
Our proprietary platform turns each scan, photo, and signature into a permanent, searchable record, giving property managers proof instead of promises.
Photo Documentation
Every item is photographed at intake and release, creating a visual chain of custody record.
Instant Notifications
Tenants are alerted by SMS and email the moment a package arrives or is ready for pickup.
Digital Signatures
Electronic signatures at each handoff eliminate disputes and assign accountability.
Audit Dashboards
Property managers get searchable logs, exception alerts, and activity analytics on demand.
Explore More
Other solutions you may need.
Messenger Center
A staffed handoff point serving the entire building for inbound and outbound packages, with every arrival, transfer, and release documented.
Explore Service →Mailroom Outsourcing
A managed daily mail operation for one tenant or an entire building, covering sorting, internal distribution, certified mail, outbound preparation, and carrier coordination.
Explore Service →Professional Staffing
Managed, site-specific teams who support your building’s operations and tenant experience. Every professional is recruited, trained, scheduled, and supervised by SBM.
Explore Service →Ready to elevate your building's operations?
Begin with a tailored proposal. We'll review your building's needs and put together a recommendation worthy of your address.